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UNABLE to login to Macys, buy on Costco and other sites

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  • Last reply by jonzn4SUSE

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Hello, I have been using Firefox on several platforms since FF was launched many years ago -- have always loved it.

NOW IT IS NOT supported on several KEY websites like Macys.com, Costco.com, etc. I am using the LATEST version on Mac OS.

I can use Safari at those sites WITHOUT problems. Thanks -Shad

Hello, I have been using Firefox on several platforms since FF was launched many years ago -- have always loved it. NOW IT IS NOT supported on several KEY websites like Macys.com, Costco.com, etc. I am using the LATEST version on Mac OS. I can use Safari at those sites WITHOUT problems. Thanks -Shad
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I was able to create an account and login. see screenshot Doesn't appear to be a browser issue. Can you try with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf