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can not get webcam to work with firef ox and facebook

  • 3 replies
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  • Last reply by Mary

Mary
Mary
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bold text I am on windows 7 because 10 not working. I went into Facebook chat and trried to do a wecam in the search box in messenger in facebook I can see me but can not see the other person it says g he has joined but i can not see them works in Chrome I tied disableing all my extemntions and turning off everything reinstalled the camera reinstalled forefox and can not see the other person

'''bold text''' I am on windows 7 because 10 not working. I went into Facebook chat and trried to do a wecam in the search box in messenger in facebook I can see me but can not see the other person it says g he has joined but i can not see them works in Chrome I tied disableing all my extemntions and turning off everything reinstalled the camera reinstalled forefox and can not see the other person

All Replies (3)

Dropa
Dropa
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Did you go through this Firefox FAQ?

https://support.mozilla.org/en-US/kb/how-manage-your-camera-and-microphone-permissions

Mary
Mary Question owner
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i did all that

Mary
Mary Question owner
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it is not the windows account or windows because it works in Edge and Chrome just not firefox