Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Downolad Files

diletanti
diletanti
more options

Hi I have a problem with Firefox (102.0) downloading / saving files to Macbook (OsMonterey). The files are saved in strange machines with the ending part. Ex: video.mp4.part The files cannot be opened. Has anyone had a similar problem and can I ask for support?

Hi I have a problem with Firefox (102.0) downloading / saving files to Macbook (OsMonterey). The files are saved in strange machines with the ending part. Ex: video.mp4.part The files cannot be opened. Has anyone had a similar problem and can I ask for support?
Attached screenshots

All Replies (1)

Chris Ilias
Chris Ilias
  • Moderator
more options

Hi diletanti, A .part file is there when the file is partially downloaded or the download has stopped, allowing you to resume the download at a future time.

If you see these files, open the download manager and check if the file is still downloading. - If it is, wait for the download to complete. - If it isn't, try the solutions in the following article and see if any of them help: What to do if you can't download or save files