Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

very low volume when playing video's

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by dimitri11

dimitri11
dimitri11
more options

When playing videos on youtube or any other platform the volume is very low to non-existent. When a new video starts there is a sudden surge, whereafter it rapidly returns to a non-audible level. I have tried checking the volume settings in Windows and Firefox but nothing has helped thusfar. Please help me resolve this issue so I can go back to using my favourite browser again.

Thank you in advance!

When playing videos on youtube or any other platform the volume is very low to non-existent. When a new video starts there is a sudden surge, whereafter it rapidly returns to a non-audible level. I have tried checking the volume settings in Windows and Firefox but nothing has helped thusfar. Please help me resolve this issue so I can go back to using my favourite browser again. Thank you in advance!

Chosen solution

By process of elimination I found out which add on was responsible. In my case it was the 'Persistent Video/Audio Volume' add on. Ironically I had installed this because of prior issues. Whatever the initial cause was for a faltering volume, now I am happy I have the volume back at the normal level after such a long time.

Read this answer in context 👍 0

All Replies (1)

dimitri11
dimitri11 Question owner
more options

Chosen Solution

By process of elimination I found out which add on was responsible. In my case it was the 'Persistent Video/Audio Volume' add on. Ironically I had installed this because of prior issues. Whatever the initial cause was for a faltering volume, now I am happy I have the volume back at the normal level after such a long time.

Modified by dimitri11