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Cannot access bank account

  • 2 replies
  • 2 have this problem
  • 12 views
  • Last reply by MGMofTulsa

mzip1213
mzip1213
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For well over a year, after one of the updates, I cannot access my bank account; however, Google Chrome give easy access. I'm using Firefox 97.0.1. Bottom line: after over 10 years of using Firefox to do my banking, I now have to go to another browser to do it. Is there some kind of solution? Why does Google Chrome work and Firefox does not work?

For well over a year, after one of the updates, I cannot access my bank account; however, Google Chrome give easy access. I'm using Firefox 97.0.1. Bottom line: after over 10 years of using Firefox to do my banking, I now have to go to another browser to do it. Is there some kind of solution? Why does Google Chrome work and Firefox does not work?

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Can you show us the issue? What bank? Have you tried Firefox in Safe mode? Something maybe blocked. https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

MGMofTulsa
MGMofTulsa
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To mzip1213: I think I have an answer for you in a word: "Refresh" See at: -- Cannot access accounts - Access Denied / Warning: Potential Security Risk Ahead Hope it works for you, like it did for me.