Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Problem with Firefox on Facebook

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

more options

Hello, I`ve got a pretty serious problem with Firefox on Facebook for some time. Photos and pictures are notoriously not displayed for me – both on the home page, user pages and in messages (in the latter case they do not load after clicking on them). Sometimes they are replaced with a white, black or colored box with a description of what is in the picture. There are also other errors, such as not being able to display comments under a post (not loading) or opening the message board. I have reported the problem to Facebook and I`ve not received a reply, but I`m sure it is on the browser side because: 1) I have tested FB on other browsers and nothing like that happened, 2) I have tested Firefox on at least three different computers and the same thing happened everywhere. I would like to add that the problem does not occur all the time, and usually appears after a few minutes of use. Then I have to close the browser and turn it on again (refreshing or restarting only the FB card does not help). Due to my habits and preferences, I would like to avoid having to switch to another browser for this reason, so I am asking for help. I attach several screenshots of the problem.

Greetings

Hello, I`ve got a pretty serious problem with Firefox on Facebook for some time. Photos and pictures are notoriously not displayed for me – both on the home page, user pages and in messages (in the latter case they do not load after clicking on them). Sometimes they are replaced with a white, black or colored box with a description of what is in the picture. There are also other errors, such as not being able to display comments under a post (not loading) or opening the message board. I have reported the problem to Facebook and I`ve not received a reply, but I`m sure it is on the browser side because: 1) I have tested FB on other browsers and nothing like that happened, 2) I have tested Firefox on at least three different computers and the same thing happened everywhere. I would like to add that the problem does not occur all the time, and usually appears after a few minutes of use. Then I have to close the browser and turn it on again (refreshing or restarting only the FB card does not help). Due to my habits and preferences, I would like to avoid having to switch to another browser for this reason, so I am asking for help. I attach several screenshots of the problem. Greetings
Attached screenshots

All Replies (1)

more options

See:

  • /questions/1362205 Firefox stops displaying images in Facebook, only shows a description.