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Firefox closes and restarts itself if left idle?

  • 4 replies
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

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Why does it randomly do this when idle? It reopens itself and restores all tabs. Even if I leave something to download or even with a Youtube video playing. I'm on Windows 10 Pro Firefox: 95.0 (64-bit)

Why does it randomly do this when idle? It reopens itself and restores all tabs. Even if I leave something to download or even with a Youtube video playing. I'm on Windows 10 Pro Firefox: 95.0 (64-bit)

All Replies (4)

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Are you sure the browser is not crashing? Please check.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

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Use these links to create a new profile. Use this new profile as is. Is the problem still there?

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar.

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It just says "No crash reports have been submitted."

Will I lose my tabs or anything if I create new profile?

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I don't know. But try the new profile anyway. If the problem stops, then it was something in the old profile causing the issue.