Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

i have a website that automatically starts up and it is not in my settings as a start up site. am i hacked?

  • 3 replies
  • 1 has this problem
  • 19 views
  • Last reply by cor-el

run3away
run3away
more options

this website pops up at the start up of firefox https://www.igsave.net/ i dont have any websites in my setting that should pop up. why is this site automatically popping up?

this website pops up at the start up of firefox https://www.igsave.net/ i dont have any websites in my setting that should pop up. why is this site automatically popping up?

All Replies (3)

FredMcD
FredMcD
more options

Does this startup on its own? Or when you start the browser?

run3away said
am i hacked?

Let's make sure; You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed free to use malware scanners. Each works differently. If one program misses something, another may pick it up.

FredMcD
FredMcD
more options

Also check out; https://support.mozilla.org/en-US/kb/how-to-set-the-home-page

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window