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VPN activation = end of in ternet connection

paul_oftedahl
paul_oftedahl
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How can I get a refund and end the payments for Mozilla VPN. I continue to have the same issue. I download the vpn, it works for a few days, then every time I activate the vpn, I lose the internet connection. Your response is always the same, delete the VPN and all associated files, download and re-install. I get the same result. It may only be 5 bucks a month, but it's not worth the headaches.

How can I get a refund and end the payments for Mozilla VPN. I continue to have the same issue. I download the vpn, it works for a few days, then every time I activate the vpn, I lose the internet connection. Your response is always the same, delete the VPN and all associated files, download and re-install. I get the same result. It may only be 5 bucks a month, but it's not worth the headaches.

All Replies (1)

Edwin Dubon
Edwin Dubon
  • Moderator
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Hey there,

I'm sorry to hear about the connection issues you keep having, please send us a support request for this issue through the Get Help option found within the Settings of the VPN client. This way we will be able to further assist you with your cancellation.

Regards,