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Nothing happens with login to a website

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  • 1 has this problem
  • 6 views
  • Last reply by Bob Stock

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On one computer Firefox won't login to a certain website - the login screen just remains unchanged - but Edge allows login. On another computer Firefox allows login to the website. I don't understand Firefox and Windows 10 settings well enough to know where to look for a setting that may have been changed. I rebooted the computer and restarted Firefox but the problem persists. What to do?

On one computer Firefox won't login to a certain website - the login screen just remains unchanged - but Edge allows login. On another computer Firefox allows login to the website. I don't understand Firefox and Windows 10 settings well enough to know where to look for a setting that may have been changed. I rebooted the computer and restarted Firefox but the problem persists. What to do?

Modified by Bob Stock

Chosen solution

On the computer where I could not login to a specific website, I followed the instructions for removing cookies and site data for a website, and I can now login to the website.

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Chosen Solution

On the computer where I could not login to a specific website, I followed the instructions for removing cookies and site data for a website, and I can now login to the website.