Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Website links/buttons stop working until page is refreshed

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

Constantly, however quite sporadically, links or buttons within websites just stop working and go dead: but only when using Mozilla on my windows computer. For instance, I was just on a website for grohe bathroom fixtures. I chose to load 100 products per page. I got to the bottom of the page and want to click on the second of two page possibilities, and nothing happens when I click. This happens all the time, for months and months now! Why are internal links or buttons going dead on various sites, for no reason, no timing I can put my finger on or anything else. The only fix is to reload the page, and when that doesn't work i resort to loading the page on chrome.

Constantly, however quite sporadically, links or buttons within websites just stop working and go dead: but only when using Mozilla on my windows computer. For instance, I was just on a website for grohe bathroom fixtures. I chose to load 100 products per page. I got to the bottom of the page and want to click on the second of two page possibilities, and nothing happens when I click. This happens all the time, for months and months now! Why are internal links or buttons going dead on various sites, for no reason, no timing I can put my finger on or anything else. The only fix is to reload the page, and when that doesn't work i resort to loading the page on chrome.

All Replies (1)

more options

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window