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Page won't scroll in Firefox (but scrolls in Chrome and Edge)

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  • 1 has this problem
  • 6 views
  • Last reply by LutraLutra

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Greetings!

I have a sales page built with Wishpond that when viewed in Firefox on Windows 10 Desktop has issues with scrolling. Sometimes the page will start to scroll then freeze; other times, it won't scroll at all (either with the use of the sidebar scroll tool or the mouse wheel).

I've tried disabling all add-ons and also viewing in private window and the issue persists. I've tried reaching out to Wishpond support, but they cannot duplicate the behaviour.

Wondering if anyone has any feedback on other issues I could troubleshoot or if there's anything problematic with the page in question? https://interculturalstrategies.wishpondpages.com/essential-worldview-skills/

Thanks in advance! ~ Stacey

Greetings! I have a sales page built with Wishpond that when viewed in Firefox on Windows 10 Desktop has issues with scrolling. Sometimes the page will start to scroll then freeze; other times, it won't scroll at all (either with the use of the sidebar scroll tool or the mouse wheel). I've tried disabling all add-ons and also viewing in private window and the issue persists. I've tried reaching out to Wishpond support, but they cannot duplicate the behaviour. Wondering if anyone has any feedback on other issues I could troubleshoot or if there's anything problematic with the page in question? https://interculturalstrategies.wishpondpages.com/essential-worldview-skills/ Thanks in advance! ~ Stacey

All Replies (1)

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Hello!

Have you tried running Firefox in Safe Mode? Diagnose Firefox issues using Troubleshoot Mode