Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Multple browser windows open when clicking on external link

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

more options

I first reported this problem in February 2020 and still have no solution. I am now using Firefox version 80.0. When I click on an external link, like a link embedded in the body of an email, two browser windows open. One window is the homepage and the second is the URL of the external link. This only happens if the Firefox browser is not already opened. If the browser is already opened, the external link URL opens in a second tab as expected. I've already followed directions to change the action for a content type and reset actions for all content types in article https://support.mozilla.org/en-US/kb/firefox-repeatedly-opens-empty-tabs-or-windows but it did not fix the issue.

I first reported this problem in February 2020 and still have no solution. I am now using Firefox version 80.0. When I click on an external link, like a link embedded in the body of an email, two browser windows open. One window is the homepage and the second is the URL of the external link. This only happens if the Firefox browser is not already opened. If the browser is already opened, the external link URL opens in a second tab as expected. I've already followed directions to change the action for a content type and reset actions for all content types in article https://support.mozilla.org/en-US/kb/firefox-repeatedly-opens-empty-tabs-or-windows but it did not fix the issue.

All Replies (2)

more options

Having 2 windows open when clicking on an external link is getting to be seriously annoying. Please, somebody help me figure out how to fix this problem. When clicking on an external link I want Firefox to open only 1 window, with 1 tab, displaying the web page of the external link.

more options

This is a known issue on Catalina.

  • Bug 1600153 - macOS 10.15 Catalina - two firefox windows are opened when clicking on external link

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html
)