Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Just installed Firefox, can't upload files?

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by mitulxshah

more options

I can't upload any files on any website. For example, trying to share photos on Facebook – nothing happens. It's supposed to bring up the Finder menu and let me pick the file to upload.

I just switched over from Chrome and am on MacOS.

I can't upload any files on any website. For example, trying to share photos on Facebook – nothing happens. It's supposed to bring up the Finder menu and let me pick the file to upload. I just switched over from Chrome and am on MacOS.

Chosen solution

Hi, that unfortunately doesn't solve the problem. If it was the case, there would be a pop-up that asks if I would like to approve Firefox's access to my files.

I restarted my computer and the problem is now fixed somehow. Thank you

Read this answer in context 👍 0

All Replies (2)

more options

Hi mitulxshah, that definitely should work.

Since you run a newer version of MacOS, could you check the application permissions to see whether Firefox is allowed to open Photos and/or Files and Folders?

I found this help article that points the way toward those settings (although as a Windows person, I can't test it myself):

https://support.apple.com/guide/mac-help/change-privacy-preferences-on-mac-mh32356/mac

more options

Chosen Solution

Hi, that unfortunately doesn't solve the problem. If it was the case, there would be a pop-up that asks if I would like to approve Firefox's access to my files.

I restarted my computer and the problem is now fixed somehow. Thank you