Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I suddenly can no longer download anything on Firefox. Every time I try, it doesn't even start.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

S3
S3
more options

Every time I go to download anything in Firefox, it always fails to download and every time I try to restart the download, it fails instantly. This suddenly started happening a few days ago and I'm not sure what could have possibly caused it. I looked to some forums and possible solutions, here's what I tried:

-Refreshed Firefox -Started Firefox in safe mode w/o addons -Uninstalled Firefox and reinstalled -Made a new profile to see if my current one was bad -Checked about:config for download settings, all reset

Every time I go to download anything in Firefox, it always fails to download and every time I try to restart the download, it fails instantly. This suddenly started happening a few days ago and I'm not sure what could have possibly caused it. I looked to some forums and possible solutions, here's what I tried: -Refreshed Firefox -Started Firefox in safe mode w/o addons -Uninstalled Firefox and reinstalled -Made a new profile to see if my current one was bad -Checked about:config for download settings, all reset

All Replies (1)

FredMcD
FredMcD
more options

philipp said

hi, is your device/account somehow protected by windows parental controls?

the problem you're seeing is likely https://bugzilla.mozilla.org/show_bug.cgi?id=1586228 which is currently under investigation...

Also see; https://support.mozilla.org/en-US/kb/unable-download-files-windows-10-parental-controls