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Google Translate and Gmail not working...both are fine on IE

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  • 1 has this problem
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  • Last reply by arachiya1

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Suddenly all Google services are not working in Firefox on my pc. When I try to login to Gmail it just becomes greyed out after I click 'next' to add the password etc...then I can't go any further.

Google Translate is just a blank white page with that annoying 'View any page in Chrome' popup thing...the only thing that I can do then is click 'Yes' in that popup...clicking 'No thanks' does nothing. [see pic]

All these things are working perfectly normally in Internet Explorer.

Suddenly all Google services are not working in Firefox on my pc. When I try to login to Gmail it just becomes greyed out after I click 'next' to add the password etc...then I can't go any further. Google Translate is just a blank white page with that annoying 'View any page in Chrome' popup thing...the only thing that I can do then is click 'Yes' in that popup...clicking 'No thanks' does nothing. [see pic] All these things are working perfectly normally in Internet Explorer.
Attached screenshots

Chosen solution

I started Firefox in Safe Mode,everything was working fine...then I 'refreshed' Firefox and added all the same add-ons back that were there before and it's all fine again now. So I have no idea what was happening. [I was going to delete the question but couldn't find any way to do it]

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Chosen Solution

I started Firefox in Safe Mode,everything was working fine...then I 'refreshed' Firefox and added all the same add-ons back that were there before and it's all fine again now. So I have no idea what was happening. [I was going to delete the question but couldn't find any way to do it]

Modified by Haruna

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Suddenly, I can not access my gmail accounts using firefox. The screen is blank. I have access using IE and I hate IE. Notice how firefox is exactly going out of their way to offer a solution.