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Firefox 67.0.4 (64-bit) not updating changed passwords

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by moz450

moz450
moz450
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I keep my Firefox up-to-date, at home and work (Win7 at home, Win10 at work; both 64-bit).

I recently had to change my password for a web site, which I successfully did, and FF, as it always does, asked if I wanted to update the saved password (or save the updated password). I indicated yes, but then noticed that the save was not made.

This happened on two different computers, two different versions of Windows, two different days the past week, both running 67.0.4.

What's going on?

I keep my Firefox up-to-date, at home and work (Win7 at home, Win10 at work; both 64-bit). I recently had to change my password for a web site, which I successfully did, and FF, as it always does, asked if I wanted to update the saved password (or save the updated password). I indicated yes, but then noticed that the save was not made. This happened on two different computers, two different versions of Windows, two different days the past week, both running 67.0.4. What's going on?

All Replies (2)

cor-el
cor-el
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  • Top 10 Contributor
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We have recently seen cases reported about AVG software (AVG Password Protection) that prevents Firefox from accessing logins.json with the result that Firefox renames the file and add .corrupt (logins.json.corrupt) and starts with a new file.

See:

Mozilla has created an extension to recover logins.json from a possibly numbered logins.json.corrupt file.

moz450
moz450 Question owner
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Neither of my computers has a logins.json.corrupt, and neither has ever had AVG software of any type installed on it.