Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

opening new tab freeze

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

janet19
janet19
more options

when attempting to open new tab Firefox freezes .. appears to be downloading,, little dot in tab is moving but nothing happens - have to use task master to close Firefox and reload - usually restore session works and opens all tabs including one I was attempting to open Sometimes I have several tabs open but also happens when I have only one or two tabs open

when attempting to open new tab Firefox freezes .. appears to be downloading,, little dot in tab is moving but nothing happens - have to use task master to close Firefox and reload - usually restore session works and opens all tabs including one I was attempting to open Sometimes I have several tabs open but also happens when I have only one or two tabs open

All Replies (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Now in the Reply Box on the forum page, do a right-click in the box and select Paste.

This will show us your system details. No Personal Information Is Collected.