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While using fully updated Firefox and logged in, I cannot download any addon because I am only asked to Download Firefox.

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  • Last reply by FredMcD

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My browser is 65.0.2 (64-bit), up-to-date. When attempting to download/install a new add-on, I am provided no option for doing so. The only available button for download is "Only with Firefox, Get Firefox Now". This is the same for every add-on. I have tried using Firefox in Safe Mode with all add-ons off and it still did not work.

My browser is 65.0.2 (64-bit), up-to-date. When attempting to download/install a new add-on, I am provided no option for doing so. The only available button for download is "Only with Firefox, Get Firefox Now". This is the same for every add-on. I have tried using Firefox in Safe Mode with all add-ons off and it still did not work.

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