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Firefox has no connection when Chrome does.

  • 1 reply
  • 1 has this problem
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  • Last reply by FredMcD

jacktc
jacktc
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I switched to the latest Firefox and DuckDuckGo for privacy reasons. I immediately started noticing no connection and slow webpage loading so I tested Chrome and what have we - the problems cease to exist.

What is causing this and how can I fix it?

I switched to the latest Firefox and DuckDuckGo for privacy reasons. I immediately started noticing no connection and slow webpage loading so I tested Chrome and what have we - the problems cease to exist. What is causing this and how can I fix it?

All Replies (1)

FredMcD
FredMcD
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What's your computer system and Firefox version?

Are you saying that after using Chrome the problem was gone from Firefox, or that Chrome had no problem?

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}