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how do I uninstall firefox and reinstall a clean version. Every time I try to reinstall I get my old version , which is corrupted, back

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  • Last reply by user633449

Emryss
Emryss
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My wife accidentally clicked on something that always asks "survey" questions no matter what the sire is. I can't fing what or where it is. I want to uninstall firefox and then install a clean version but every time I try to do that I keep getting the corrupted version back.

My wife accidentally clicked on something that always asks "survey" questions no matter what the sire is. I can't fing what or where it is. I want to uninstall firefox and then install a clean version but every time I try to do that I keep getting the corrupted version back.

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user633449
user633449
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It's very possible you got infected with Malware. Try downloading Malwarebytes from www.malwarebytes.com and running a full scan.

Then, refresh Firefox. Refresh Firefox - reset add-ons and settings