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I want to open a link that says I need to change gif to png. how do I do that?

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  • 1 has this problem
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  • Last reply by Paul

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I am trying to access globalincidentmap.com, and when I click on the link for a map (fires), it says I need to change gif to png and I don't know how to do that. I am using either my Samsung edge6+ or my Samsung tablet.

I am trying to access globalincidentmap.com, and when I click on the link for a map (fires), it says I need to change gif to png and I don't know how to do that. I am using either my Samsung edge6+ or my Samsung tablet.

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Hi

I have tried that map on my Android phone with uses a pre-Release version of Firefox for Android and it loaded fine, if a little small and not designed for a mobie device.

I think that what you are seesing is down to one of three things:

  • The web designers have not designed for mobile devices.
  • Do you have any content related add-ons installed that may be preventing the page from loading correctly?
  • Try clearing the internet history or the application cache (not data!) and trying the site again.

I hope that this helps.