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Cannot login to Firefox Sync. Error Code 500, Error Number 999: Unspecified error with API.

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by McCoy

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Error occurs upon logging-into FF sync. Mobile and desktop devices.

{"code":500,"errno":999,"error":"Internal Server Error","message":"An internal server error occurred","info":"https://github.com/mozilla/fxa-auth-server/blob/master/docs/api.md#response-format"}

Error occurs upon logging-into FF sync. Mobile and desktop devices. {"code":500,"errno":999,"error":"Internal Server Error","message":"An internal server error occurred","info":"https://github.com/mozilla/fxa-auth-server/blob/master/docs/api.md#response-format"}

Modified by crorion

Chosen solution

You don't get the "Unexpected error"  ?

Cause if you do :

At the moment there's a Sync "Unexpected error' explosion going on.

'Called for help .......

But we're dealing with different time zones, and it's weekend - it may take a while, so please, hang in there.

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Chosen Solution

You don't get the "Unexpected error"  ?

Cause if you do :

At the moment there's a Sync "Unexpected error' explosion going on.

'Called for help .......

But we're dealing with different time zones, and it's weekend - it may take a while, so please, hang in there.

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Okay, service is back up on my end.

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crorion said

Okay, service is back up on my end.

That's great news - thank you for letting us know  !

Would you please mark your post as Chosen Solution - that way others will know that this is no longer a problem.