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You must log in to this network before you access the internet??????

  • 2 replies
  • 6 have this problem
  • 4 views
  • Last reply by cor-el

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I am able to access my browser but I get the above message. When I click on it I get "success" sometimes and sometimes I get nothing

I am able to access my browser but I get the above message. When I click on it I get "success" sometimes and sometimes I get nothing

Chosen solution

Could be related to captive portal detection.

If you aren't using this feature then you can disable it by setting this pref to false on the about:config page.

  • network.captive-portal-service.enabled = false
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It sounds like a problem with your ISP. Call their support.

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Chosen Solution

Could be related to captive portal detection.

If you aren't using this feature then you can disable it by setting this pref to false on the about:config page.

  • network.captive-portal-service.enabled = false