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Lowe's website search does not work in Firefox, works fine in IE

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Firefox browser works perfectly on all websites, except for Lowe's. If I search for a product on their store website I get the result: Whoops! This link or address no longer works, so let's try something else. If I click on a product link on their website I get the same result: Whoops! This link or address no longer works, so let's try something else. (With the error: 404 File Not Found-Lowe's) It doesn't make any difference if I'm logged into my account or not; same result. The Lowe's website search works perfectly fine in Internet Explorer; which is funny because in my search for an answer to this issue, I came across this dated June, 2017:

"Lowe's Store website no longer supports any version of IE This thread is locked from future replies

FYI Lowes stores customer support informed me that their website no longer supports IE or Chrome. Recent updates made it incompatible. They said to use FireFox or Chrome. I tried FireFox and it worked as it should. It seems like most companies I report a website issue to when using IE is that IE is the root cause of the problem. Really sad that IE is being dropped by many companies and MS can't product a quality and competitive web browser. "

I've talked with Customer Service at Lowe's and they did not seem to be aware of a problem. I've only used Firefox regularly for a few months, but I don't think the Lowe's site ever loaded properly.

Any ideas? Thanks.

Firefox browser works perfectly on all websites, except for Lowe's. If I search for a product on their store website I get the result: Whoops! This link or address no longer works, so let's try something else. If I click on a product link on their website I get the same result: Whoops! This link or address no longer works, so let's try something else. (With the error: 404 File Not Found-Lowe's) It doesn't make any difference if I'm logged into my account or not; same result. The Lowe's website search works perfectly fine in Internet Explorer; which is funny because in my search for an answer to this issue, I came across this dated June, 2017: "Lowe's Store website no longer supports any version of IE This thread is locked from future replies FYI Lowes stores customer support informed me that their website no longer supports IE or Chrome. Recent updates made it incompatible. They said to use FireFox or Chrome. I tried FireFox and it worked as it should. It seems like most companies I report a website issue to when using IE is that IE is the root cause of the problem. Really sad that IE is being dropped by many companies and MS can't product a quality and competitive web browser. " I've talked with Customer Service at Lowe's and they did not seem to be aware of a problem. I've only used Firefox regularly for a few months, but I don't think the Lowe's site ever loaded properly. Any ideas? Thanks.

All Replies (1)

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Solved, Deleted the cookie and it works fine now. Not sure how I got a bad cookie from Lowe's?