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Can't log into my Macy's credit card account with the latest Firefox update.

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  • 1 has this problem
  • 3 views
  • Last reply by WestEnd

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Ever since the latest update, can not log into Macys credit card site. Can in Internet Explorer, but really?

Ever since the latest update, can not log into Macys credit card site. Can in Internet Explorer, but really?

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Please explain the problem in detail. What happens? Error messages?


This is from an old bug report. See if it helps;

Bug 1242306 - Users unable to login to Macy's; Access Denied: You don't have permission https://bugzilla.mozilla.org/show_bug.cgi?id=1242306

Either of these makes Macy work: network.http.spdy.enabled = false network.http.spdy.enabled.v3-1 = false

Type about:config<Enter> in the address bar. If a warning screen comes up, press the I Accept the Risk button. This is where Firefox finds information it needs to run. At the top of the screen is a search bar.

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Which version of FF did you install? x86 or x64? And what O/S are you using and which version x86 or x64 as well?