FireFox crashes on rabb.it when enabling microphone
When in my room on rabb.it, enabling the mic causes the tab to crash or for the camera to freeze. This problems persists in safe mode, after refreshing FireFox, and after reinstalling FireFox. This problem occurs in the official release as well as Nightly. I do not have this issue with Chrome.
Here is the most recent crash log: https://crash-stats.mozilla.com/report/index/e84654d1-dae6-47f0-bbe6-bb5e50171121
Any help would be appreciated!
Chosen solution
The issue was resolved by updating my audio driver. Thank you!
Read this answer in context 👍 0All Replies (5)
Crashing for EXCEPTION_ACCESS_VIOLATION_READ adapterDescription: Intel(R) HD Graphics 620 adapterDescription2: NVIDIA GeForce 940MX
Is the Intel on-board Chip Disabled in Bios ?
driverDate: 11-11-2016 driverDate2: 10-6-2017 This one prob has updates for November so please update.
So since you do not have Flash installed it is one of those graphic cards that are causing the issue.
Since this is version Firefox 59.0a1 can you reproduce it and if can proper thing to be doing is submitting bug reports for the issues you find : https://bugzilla.mozilla.org/ Bug Writing Guidelines : https://developer.mozilla.org/en-US/docs/Mozilla/QA/Bug_writing_guidelines
Please let us know if this solved your issue or if need further assistance.
Pkshadow said
Crashing for EXCEPTION_ACCESS_VIOLATION_READ adapterDescription: Intel(R) HD Graphics 620 adapterDescription2: NVIDIA GeForce 940MX Is the Intel on-board Chip Disabled in Bios ? driverDate: 11-11-2016 driverDate2: 10-6-2017 This one prob has updates for November so please update. So since you do not have Flash installed it is one of those graphic cards that are causing the issue. Since this is version Firefox 59.0a1 can you reproduce it and if can proper thing to be doing is submitting bug reports for the issues you find : https://bugzilla.mozilla.org/ Bug Writing Guidelines : https://developer.mozilla.org/en-US/docs/Mozilla/QA/Bug_writing_guidelines Please let us know if this solved your issue or if need further assistance.
My laptop will not allow me to install generic Intel HD Graphics drivers. The card is not disabled in the bios. The NVidia card is up to date.
Should disable it. Save battery power and be less heat of it. Is also a good way to cook the CPU. It is also a conflict as you have a program up and goes what, what 2 ....
Can do nothing more to help you as those are the solutions. Why running so far ahead as that is certainly going to cause crashes.
Pkshadow said
Should disable it. Save battery power and be less heat of it. Is also a good way to cook the CPU. It is also a conflict as you have a program up and goes what, what 2 .... Can do nothing more to help you as those are the solutions. Why running so far ahead as that is certainly going to cause crashes.
How do I disable the on-board graphics card? I have an ASUS laptop and can't find anything about disabling it in the BIOS. I've tried searching, but no results I've found have been helpful.
Chosen Solution
The issue was resolved by updating my audio driver. Thank you!