Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Downloading freezes

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by Tonnes

more options

I am downloading a 2.2GB file , but after every 20-40 seconds the downloading freezes or shows 0 bytes loaded. If I wait for sometime it shows FAILED. Often , it works well but when net speed reaches >125kbps it stops although doesn't show paused or anything else.

I am downloading a 2.2GB file , but after every 20-40 seconds the downloading freezes or shows 0 bytes loaded. If I wait for sometime it shows FAILED. Often , it works well but when net speed reaches >125kbps it stops although doesn't show paused or anything else.

All Replies (1)

more options

Did you check the available space on C: as well as Windows Event log messages?

Firefox temporary saves downloaded data to a temporary folder - which is usually on C: in Windows - before copying that to the final destination that may be D: or elsewhere. When the temporary space is full, downloads may stall, partials downloads may be deleted afterwards (so nothing may seem wrong), and event logs may contain some information for the event.