Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

In Windows Vista, I have to keep the mouse moving to avoid freezing

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by crapon

more options

I have the latest update for my computer - 52.3.0 (32 bit), and I'm using Windows Vista which I know is no longer supported. Perhaps that is the cause of the problem. Do I have to abandon Firefox or is there a way to continue using it?

I have the latest update for my computer - 52.3.0 (32 bit), and I'm using Windows Vista which I know is no longer supported. Perhaps that is the cause of the problem. Do I have to abandon Firefox or is there a way to continue using it?

Chosen solution

hi, this is often a symptom of malware on a system. next to the security software already in place, please run a scan with various other security tools like the free version of malwarebytes, adwcleaner & eset online one-time scanner.

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

hi, this is often a symptom of malware on a system. next to the security software already in place, please run a scan with various other security tools like the free version of malwarebytes, adwcleaner & eset online one-time scanner.

more options

Thanks. This was solved by running Malwarebyte.