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Unable to make comments on youtube after updating firefox

  • 2 replies
  • 2 have this problem
  • 9 views
  • Last reply by Twidget0831

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When I attempt to make a comment on Youtube (may affect other sites, haven't tried), I get a red error statement that says "Unknown error." that's all it says and the comment refuses to load. Out of frustration, I started doing "morse code" on my mouse button, so after about 200 or 300 clicks, the comment suddenly posted to Youtube. I have to do this for each and every comment. It seems (not sure if this statement is true or not) that I need to click more often for a original comment as opposed to a reply on an original comment, but either way I have to tap that button forever before the comment is allowed. I have tried rebooting multiple times, even logging out of youtube and rebooting. I even did a cold boot (total power down.)

When I attempt to make a comment on Youtube (may affect other sites, haven't tried), I get a red error statement that says "Unknown error." that's all it says and the comment refuses to load. Out of frustration, I started doing "morse code" on my mouse button, so after about 200 or 300 clicks, the comment suddenly posted to Youtube. I have to do this for each and every comment. It seems (not sure if this statement is true or not) that I need to click more often for a original comment as opposed to a reply on an original comment, but either way I have to tap that button forever before the comment is allowed. I have tried rebooting multiple times, even logging out of youtube and rebooting. I even did a cold boot (total power down.)

Chosen solution

Well, I cleared all of the browswer settings, reset everything, rebooted and something broke loose. Either it was something in my settings, or YouTube started working again, either way I am calling it fixed. I am thinking maybe browser settings cleared...but that should have been done on safe mode anyway, so I don't know. Maybe your safe mode needs tweaking.

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Tried safe mode, same thing.

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Chosen Solution

Well, I cleared all of the browswer settings, reset everything, rebooted and something broke loose. Either it was something in my settings, or YouTube started working again, either way I am calling it fixed. I am thinking maybe browser settings cleared...but that should have been done on safe mode anyway, so I don't know. Maybe your safe mode needs tweaking.