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why does 55.0.1 continually download and want to reinstall?

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  • 1 has this problem
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  • Last reply by scroam

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Every time firefox 55.0.1 starts, when I look it's downloading 55.0.1 and wants re-install every time I start the browser. Only noticed because it wanted the admin account password when I start the browser.

Every time firefox 55.0.1 starts, when I look it's downloading 55.0.1 and wants re-install every time I start the browser. Only noticed because it wanted the admin account password when I start the browser.

Chosen solution

Manually downloaded the new version. It installed and has quit trying to download and install.

You can close this ticket.

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actually, it's 55.0.2 that keeps downloading....acts like it's not taking the admin signon to do the upgrade.

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Chosen Solution

Manually downloaded the new version. It installed and has quit trying to download and install.

You can close this ticket.