Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have to logoff/logon in order to use toolbar menu

  • 3 replies
  • 1 has this problem
  • 9 views
  • Last reply by Wayne Mery

more options

Hello Everyone:

I have asked a similar question in the Thunderbird area.

My bootup is normal and I can open Thunderbird and Firefox (Ubuntu 16.04) All the tool bar navigation links on Firefox an frozen until I do the logoff/logon procedure. This is after a fresh, clean install. The same problem existed before the install.

Thunderbird will download all emails, but I cannot access any email until I logoff and logon the desktop. Thanks for any help.

Hello Everyone: I have asked a similar question in the Thunderbird area. My bootup is normal and I can open Thunderbird and Firefox (Ubuntu 16.04) All the tool bar navigation links on Firefox an frozen until I do the logoff/logon procedure. This is after a fresh, clean install. The same problem existed before the install. Thunderbird will download all emails, but I cannot access any email until I logoff and logon the desktop. Thanks for any help.

Modified by Aviator1

All Replies (3)

more options

Hi

I recommend you use the Ubuntu Software and makes sure that your system is completely up to date as a first step.

Further to this, I notices that you are using the ubuntu version of Firefox. Do you have the same issue when you try the Mozilla version of Firefox?

more options

System is up date.

I did not know there was a difference between the Ubuntu Firefox, which downloaded with the fresh install, or Mozilla.