Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Bookmarks won't import.

  • 2 replies
  • 2 have this problem
  • 2 views
  • Last reply by Raled

Raled
Raled
more options

Before my computer tech reinstalled the operating system, I exported bookmarks to an html file on my external hard drive. Now I'm trying to import them and nothing happens. Don't know what to do next. Help please.

Before my computer tech reinstalled the operating system, I exported bookmarks to an html file on my external hard drive. Now I'm trying to import them and nothing happens. Don't know what to do next. Help please.

Chosen solution

Thanks Josh. I'd read that article and it still didn't help. I ended up doing a System Restore and managed to get my bookmarks back.

Read this answer in context 👍 0

All Replies (2)

Josh Ross
Josh Ross
more options

Firefox has a very good article on the topic, about everything that you need to import bookmarks, hopefully, this helps. https://support.mozilla.org/en-US/kb/import-bookmarks-html-file

Raled
Raled Question owner
more options

Chosen Solution

Thanks Josh. I'd read that article and it still didn't help. I ended up doing a System Restore and managed to get my bookmarks back.