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Firefox crashes

  • 3 replies
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

brodymaddalozzo
brodymaddalozzo
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when ever a call is made on Facebook and the person answers the tabs crash(every open tab) and they have to be restored. The problem still occur when a call is received but only crashes one the call is answered.

when ever a call is made on Facebook and the person answers the tabs crash(every open tab) and they have to be restored. The problem still occur when a call is received but only crashes one the call is answered.

All Replies (3)

FredMcD
FredMcD
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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Press the Reply button. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

brodymaddalozzo
brodymaddalozzo Question owner
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if have tried this but it doesn't log a crash report.

FredMcD
FredMcD
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I called for more help.