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firefox is being redirected to malicious URL when clicking on legitimate password entry.

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  • 1 has this problem
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  • Last reply by FredMcD

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Started 6/15/2007. I completely removed Firefox and app data and reinstalled (what I believe to be a legitimate) firefox website. The malicious site asks for username and password. This occurred on more than one (what I believe to be legitimate) websites. It continued to occur after re-installation. I had to change my default browser to keep from incidentally launching firefox.

Started 6/15/2007. I completely removed Firefox and app data and reinstalled (what I believe to be a legitimate) firefox website. The malicious site asks for username and password. This occurred on more than one (what I believe to be legitimate) websites. It continued to occur after re-installation. I had to change my default browser to keep from incidentally launching firefox.

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Hi, did you download Firefox from mozilla.org If you used another software download site, it may be bundled with junk - or worse.

If you did, and you still have a problem, you can try these free programs to scan for malware, which work with your existing antivirus software:

Note that not all removal programs will detect all malware, so you may need to run several or all of them.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us. Thank you!

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Do the malware scans. As to your current Firefox;

Let’s do a full clean re-install; Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder if there is one.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. If all goes well, remove the OLD folders when you are done. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia