Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Youtube videos play, but no play/ pause button or history bar or anything.

walkingbyself
walkingbyself
more options

Late Thursday night was watching videos on Youtube, when I noticed the play/ pause button wasn't showing up nor the video's history button or the video setting button. In fact every one of the normal options available when you move your mouse over the video was not showing. And yet the video was still playing and audio was just fine.

I tried running Firefox in Safe Mode it didn't work. I tried updating Flash, but it was already up to date. I tried restarting computer, but that didn't work. I tried uninstalling and reinstalling Firefox and even THEN it still doesn't work.

I don't know what is going on here.

Addons used: uBlock Origin

Thanks for any help/ suggestions

Late Thursday night was watching videos on Youtube, when I noticed the play/ pause button wasn't showing up nor the video's history button or the video setting button. In fact every one of the normal options available when you move your mouse over the video was not showing. And yet the video was still playing and audio was just fine. I tried running Firefox in Safe Mode it didn't work. I tried updating Flash, but it was already up to date. I tried restarting computer, but that didn't work. I tried uninstalling and reinstalling Firefox and even THEN it still doesn't work. I don't know what is going on here. Addons used: uBlock Origin Thanks for any help/ suggestions

Chosen solution

Did you try clearing the cache?

Read this answer in context 👍 3

All Replies (5)

Tomatoshadow2
Tomatoshadow2
more options

Chosen Solution

Did you try clearing the cache?

walkingbyself
walkingbyself Question owner
more options

tomatoshadow2 said

Did you try clearing the cache?

That worked, though I don't know how that fixed it. Can you please tell me why that works because right now I am amazed and I am thinking you are a wizard.

I hadn't thought to clear cache. Thank you for the assistance.

Tomatoshadow2
Tomatoshadow2
more options

So what the cache does is it has temporary internet files that saves what a web page looks like, so the next time you visit that site it loads faster because it has a cached version of the web page. Everytime, you clear the cache in Firefox, you force the browser to build a new cache of websites. Hope that helps.

FredMcD
FredMcD
more options

Cache and cookies are where other systems store data from their sites. Sometimes, that information becomes corrupt. Flushing out this information makes the website send new data to replace it.

walkingbyself
walkingbyself Question owner
more options

tomatoshadow2 said

So what the cache does is it has temporary internet files that saves what a web page looks like, so the next time you visit that site it loads faster because it has a cached version of the web page. Everytime, you clear the cache in Firefox, you force the browser to build a new cache of websites. Hope that helps.

FredMcD said

Cache and cookies are where other systems store data from their sites. Sometimes, that information becomes corrupt. Flushing out this information makes the website send new data to replace it.

Thank you for the explanation, have a wonderful day.