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Firefox crashes

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  • 1 has this problem
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  • Last reply by FredMcD

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After Firefox started to crash on each startup I tried to update. I removed Firefox using 'Programs' and tried to reinstall a new version but still no succes. Latest crash report: Crash-ID: bp-9bcf8b18-9d25-4819-a341-fa29f2170127 Thx for any help.

After Firefox started to crash on each startup I tried to update. I removed Firefox using 'Programs' and tried to reinstall a new version but still no succes. Latest crash report: Crash-ID: bp-9bcf8b18-9d25-4819-a341-fa29f2170127 Thx for any help.

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Product Firefox Release Channel release Version 51.0.1 Build ID 20170125094131 OS Windows 10 OS Version 10.0.10240 +++++++++++++++++++++++++++++++++++++++++ Signature: PREF_GetIntPref

Attention Sumo's there are 7 related bug reports.


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