Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

What is "https://info.updaterex.com", it keeps trying to get into my computer on all browsers, my Avast security blocks it, where is it coming frin?

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by FredMcD

more options

I keep getting a "blocked" message from Avast, my internet security provider. Where is this "updaterex.com" malware virus coming from. The other day my girlfriend told me that I was trying to "video call" her on Facebook, I don't know how to do this, I did not do this. It also said that she was trying to "video call" me, she doesn't know how to do this either.

Do I have a virus in my computer? I ran a scan and all the files are ok, no viruses. Why does this bad file keep trying to attack my computer, its scary. It has happened about 12 times already. I want it gone !!

I keep getting a "blocked" message from Avast, my internet security provider. Where is this "updaterex.com" malware virus coming from. The other day my girlfriend told me that I was trying to "video call" her on Facebook, I don't know how to do this, I did not do this. It also said that she was trying to "video call" me, she doesn't know how to do this either. Do I have a virus in my computer? I ran a scan and all the files are ok, no viruses. Why does this bad file keep trying to attack my computer, its scary. It has happened about 12 times already. I want it gone !!

All Replies (1)

more options

You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.