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Firefox crashes

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by philipp

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Yesterday I started firefox around 3:00 pm and today it reached at 2.7 GB and crashed with message:

Unfortunately, the crash reporter is unable to submit a report for this crash. Details: The application did not identify itself.

No extension added extra before the crash happened. This crash has started appearing from very yesterday.

Crash ID: bp-2054f91d-58c7-485e-a69d-f9ccc2160915

Yesterday I started firefox around 3:00 pm and today it reached at 2.7 GB and crashed with message: Unfortunately, the crash reporter is unable to submit a report for this crash. Details: The application did not identify itself. No extension added extra before the crash happened. This crash has started appearing from very yesterday. Crash ID: bp-2054f91d-58c7-485e-a69d-f9ccc2160915

All Replies (1)

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hi Mayur Patil, you are using a rather outdated version - please update to the current firefox 48.0.2 where this particular crash is already fixed.

Update Firefox to the latest release