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Firefox crashes, no errors displayed

  • 2 replies
  • 2 have this problem
  • 6 views
  • Last reply by FredMcD

jak0
jak0
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I have updated to Mozilla Firefox 47.0.1 (x86 en-US), and when I click on the FF icon, it starts to open then crashes without any errors displayed. I uninstalled ff, restarted PC, re-installed ff (3 times) Firefox just crashes. I opened up the latest text file in Appdata/Mozilla/Roaming and has only this data: 1468707761. I have raised this report via Chrome.

My PC is WIN7 upgraded to WIN10

I have updated to Mozilla Firefox 47.0.1 (x86 en-US), and when I click on the FF icon, it starts to open then crashes without any errors displayed. I uninstalled ff, restarted PC, re-installed ff (3 times) Firefox just crashes. I opened up the latest text file in Appdata/Mozilla/Roaming and has only this data: 1468707761. I have raised this report via Chrome. My PC is WIN7 upgraded to WIN10

Chosen solution

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.

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All Replies (2)

jak0
jak0 Question owner
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I have resolved my Firefox crashes:

1. Uninstall FF. 2. Go to : Users/Your-uid/AppData/Local/Mozilla/Firefox/Profiles 3. Create new folder OLD PROFILES. 4. Cut/Paste profiles from the Profiles folder ... to new folder OLD PROFILES (For Backup purposes). 5. Re-install FF - this will create new profile in the Profiles folder. 6. FF is now opening and OK.

FredMcD
FredMcD
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Chosen Solution

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.