Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I fix getting "Untrusted Connection" when going to places like kroger.com or southwest.com. When I select "Add exception", I get "no information availabl

  • 1 reply
  • 8 have this problem
  • 9 views
  • Last reply by philipp

more options

Get "Untrusted Connection" when going to places like kroger.com or southwest.com. When I select "Add exception", I get "no information available" so I cannot select "view."

Get "Untrusted Connection" when going to places like kroger.com or southwest.com. When I select "Add exception", I get "no information available" so I cannot select "view."

Chosen solution

hi, please start by updating to a current version of firefox, since 28 has reached its end of life long ago, is insecure & no longer supported...

Update Firefox to the latest release

Read this answer in context 👍 2

All Replies (1)

more options

Chosen Solution

hi, please start by updating to a current version of firefox, since 28 has reached its end of life long ago, is insecure & no longer supported...

Update Firefox to the latest release