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Firefox won't let my imac shut down and I cannot force quit it

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  • 3 have this problem
  • 23 views
  • Last reply by FredMcD

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When I finish my work for the day and try to shut my iMac down it won't do it because of Firefox. I try to force quit it and nothing. I can then to push the swith on button until my computer shuts down. I will return to Safari!!

When I finish my work for the day and try to shut my iMac down it won't do it because of Firefox. I try to force quit it and nothing. I can then to push the swith on button until my computer shuts down. I will return to Safari!!

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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?


Do you have nvidia's network access manager or forceware network manager software installed? Disable / remove it. https://support.mozilla.org/en-US/kb/connectivity-crashing-firefox-43-update