Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

YOU RUINED MY COMPUTER, HOW ABOUY TELLING ME HOW TO UN RUIN IT.

  • 2 replies
  • 2 have this problem
  • 7 views
  • Last reply by FredMcD

jonJohn
jonJohn
more options

IT'S SLOW...LOCKS UP........DELETES FILES BY ITSELF. DENIES ACCESS TO YAHOO E-MAIL ON INTERNET EXPLORER BUT ALLOWS ON FIREFOX. MISTYPES LETTERS DURING E-MAILS USING YAHOO OR VERIZON EMAIL. i WOULD HAVE BEEN IF YOU WOULD HAVE ADVISED ME BEFORE YOU DESTROYED MY SYSTEM. THERE IS VERY LITTLE THAT STILL WORKS AS IT USED TO

IT'S SLOW...LOCKS UP........DELETES FILES BY ITSELF. DENIES ACCESS TO YAHOO E-MAIL ON INTERNET EXPLORER BUT ALLOWS ON FIREFOX. MISTYPES LETTERS DURING E-MAILS USING YAHOO OR VERIZON EMAIL. i WOULD HAVE BEEN IF YOU WOULD HAVE ADVISED ME BEFORE YOU DESTROYED MY SYSTEM. THERE IS VERY LITTLE THAT STILL WORKS AS IT USED TO

All Replies (2)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

Thank you for your question. Please appreciate that writing in capitals can be regarded as shouting.

Firefox is tested to make sure that it will not ruin a PC. Many people (including myself) use early versions to test to make sure that Firefox will not destroy computers. Downloaded from the official site, it should be free of malware and not cause any issues with your computer.

It may be the case that your computer is already (or if you downloaded Firefox from an unofficial site) infected with malware. This article has some good general guidance.

I hope this helps, but if not, please can you clearly set out the Firefox related issue you are having and we will do our best to help.

FredMcD
FredMcD
more options

While Firefox does have problems once in a while, sometimes the problem turns out to be from something outside of Firefox.

Did you download FF from Mozilla.org ? Download Firefox For All languages And Systems v42 {web link}

What other problems do you see?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?