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I have iMac running os x yosemite and my firefox is not working.

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

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The menu bar looks fine, but the actual window/tab is blank (see image).

The menu bar looks fine, but the actual window/tab is blank (see image).
Attached screenshots

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You can try start Firefox in Safe Mode by holding down the Shift/Options key.

You can try to disable hardware acceleration in Firefox.

  • Firefox > Preferences > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.