Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

unable to verify account

  • 1 reply
  • 7 have this problem
  • 10 views
  • Last reply by guigs

more options

Tried to download Mozilla Firefox browser on my Samsung Galaxy. When I tried to verify account from e-mail sent to me after download I receive error message. Prevents me from using Firefox. Can you tell me what the problem is and how to rectify it. - very disappointed.

Tried to download Mozilla Firefox browser on my Samsung Galaxy. When I tried to verify account from e-mail sent to me after download I receive error message. Prevents me from using Firefox. Can you tell me what the problem is and how to rectify it. - very disappointed.

All Replies (1)

more options

When I downloaded Firefox I did not have to give an email. Are you trying to sign up for Firefox Sync?