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crash and hang on feedback url

  • 1 reply
  • 1 has this problem
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  • Last reply by FredMcD

mystream
mystream
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In Firefox 39. If you click the Help > Submit Feedback button on Window7 Home Edition and then click on the, "Firefox makes me unhappy" button, it crashes Firefox.

This both made my day and made me think it was worth reporting!

Many thanks! MyStream

In Firefox 39. If you click the Help > Submit Feedback button on Window7 Home Edition and then click on the, "Firefox makes me unhappy" button, it crashes Firefox. This both made my day and made me think it was worth reporting! Many thanks! MyStream

All Replies (1)

FredMcD
FredMcD
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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?