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I get a message that you can't verify my account

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  • 1 has this problem
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  • Last reply by guigs

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I've downloaded Firefox, you sent a message to verify my account & email address. I get a message saying that there is a error. I've had this email address for as long 1990. Please fix this problem Thank you Sue Miller

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Note: I removed the personal data from your post so online bots cannot take your personal information.

I've downloaded Firefox, you sent a message to verify my account & email address. I get a message saying that there is a error. I've had this email address for as long 1990. Please fix this problem Thank you Sue Miller <!--lexus44t@xxxxxx.com--> ______________________<br/> Note: I removed the personal data from your post so online bots cannot take your personal information.

Modified by guigs

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Hi Sue, Thank you for your question, I understand that you cannot verify an email address. In order to better help you, do you have a url where you are trying to verify the email? Firefox Sync, or the support forum?