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How can I report problems with the Mozilla support website?

  • 5 replies
  • 1 has this problem
  • 31 views
  • Last reply by FredMcD

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Of course this is a problem with the website, not with Firefox, but "other products" is a dead end. I have sensory disabilities, so these are some of the bugs I've noticed, I don't know what bugs other people have noticed:

1. There are too many animations. They hurt.

2. Searching for "accessibility" turns up questions and answers using the word "access," which usually have jack to do with accessibility problems, accessibility solutions, accessibility tools for Firefox, etc. for disabled users.

Of course this is a problem with the website, not with Firefox, but "other products" is a dead end. I have sensory disabilities, so these are some of the bugs I've noticed, I don't know what bugs other people have noticed: 1. There are too many animations. They hurt. 2. Searching for "accessibility" turns up questions and answers using the word "access," which usually have jack to do with accessibility problems, accessibility solutions, accessibility tools for Firefox, etc. for disabled users.

All Replies (5)

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You can post about support.mozilla.org site related things at https://support.mozilla.org/forums/contributors

2. Are you using https://support.mozilla.org/en-US/search/advanced or the search box.

Modified by James

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Search box.

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And there's no direct way from the front page to advanced/not-broken search.

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My bad, advanced search is also broken.

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Flash block {web link} Never be annoyed by a Flash animation again! Blocks Flash so it won't get in your way, but if you want to see it, just click on it


This is probably a good site to be aware of http://www.accessfirefox.org/Firefox_Accessibility_Extensions.php It is a semi official mozilla community run site. IIRC the site and many of its addons were caught out by Australis. That is probably one site we should reach out to in advance if for instance making anything less distinct smaller, or lower contrast.