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Why is my Firefox just hanging?

  • 1 reply
  • 2 have this problem
  • 4 views
  • Last reply by FredMcD

amycemail
amycemail
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So my computer did automatic updates this morning for Firefox and now it just hangs when I try to use it. It says in the bottom left hand corner that Firefox is slow but I cannot access anything. We've tried to reinstall, refresh, shut down and nothing seems to help.

So my computer did automatic updates this morning for Firefox and now it just hangs when I try to use it. It says in the bottom left hand corner that Firefox is slow but I cannot access anything. We've tried to reinstall, refresh, shut down and nothing seems to help.

All Replies (1)

FredMcD
FredMcD
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Using another web browser;

Download Firefox Full Installer For All languages And Systems {web link} Save the file. Then;

Using your file browser, open the Programs folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.

Look for, and rename any Mozilla and Firefox folders by adding .old to them.

Now run the full installer. If all goes well, remove the OLD folders when you are done.