I can't watch videos on Netflix only when I use Firefox
I used to be able to watch videos on netflix no problem using firefox but now when I click on a video it just takes me to a blank black screen. Everything is up to date so I don't think that's it. When I use a different browser like Chrome or IE it works fine. How do I fix this?
I used to be able to watch videos on netflix no problem using firefox but now when I click on a video it just takes me to a blank black screen. Everything is up to date so I don't think that's it. When I use a different browser like Chrome or IE it works fine. How do I fix this?
All Replies (2)
If you have problems with current Shockwave Flash plugin versions then check this:
- Flash Player v16.0.0.235 https://www.adobe.com/products/flashplayer/distribution3.html
- see if there are updates for your graphics drive drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
- disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
https://forums.adobe.com/message/4468493#TemporaryWorkaround
- disable hardware acceleration in the Flash plugin
https://forums.adobe.com/thread/891337 See also:
Note that Netflix uses Silverlight.
There has been a problem with Silverlight reported.
See also:
- bug 1109484 - Silverlight fails to run on Netflix and Amazon Instant Video with Dec 9 update
Please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html